We offer a solution to all of your cooling, heating and ventilation needs. We pride ourselves on our quality service and attention to detail, never cutting corners and ensuring you get the best solution for your needs.
We understand that when you're putting your home or your business into the care of someone else, you want to be able to trust them and feel confident that they will treat it with the same respect that you do. You also want all work to be carried out right the first time, using the best equipment and fitted to the best standards.
Our focus is on providing homes and businesses with the very best service, right from your initial enquiry through to our long-term aftercare options for your system(s).
Served areas
- Newbury, Reading, Thatcham, Slough, Swindon, Wokingham, Maidenhead, Tadley, Henley-on-Thames, Oxford, Bracknell, Reading, Basingstoke, Tadley, London,
Highlights and features
- REFCOM & SafeContractor Approved
- 9.9/10 Rating, 240+ Reviews on Checkatrade
- Extended Warranties
- Free Quotes On Installations
- Quality Service Guarantee
Associations and certifications
- SafeContractor
- REF-COM Elite
Services
For homeowners and families that appreciate comfort and quality, our air conditioning installations are designed to suit you and your home perfectly, giving you complete control of your comfort 365 days per year. 
Air conditioning is fundamentally about taking care and protecting the contents of your building, whether that be employees, customers or equipment - a comfortable and healthy environment benefits everyone.
We use air conditioning systems from the best manufacturers like Daikin, Mitsubishi Electric, and Toshiba, with options to suit any commercial property, including offices, shops, schools, or IT facilities and datacentres.
As members of the REFCOM Elite, we've been verified by third parties to install, commission, decommission, and maintain, refrigeration systems to the very highest standard, putting you and your company's equipment in the safest of hands. 
It’s hard to ignore that we’re spending more and more time in our homes, they used to be places to eat, sleep, and relax, but they’re increasingly becoming places where we work, and even exercise. How comfortable we feel when we’re indoors mainly comes down to the temperature, humidity, and air quality. Nobody likes to feel stuffy in their own home, and fresh air keeps us comfy, healthy, and productive.
Reviews (25)
Steve Parker
Jun 15, 2022
James Brownsmith
May 14, 2022
Prompt turnaround from quote to installation, even after a weeks delay due to getting stock in which I was kept informed about. The installation team managed to get it done promptly despite it being quite a long pipe run through the loft and to a high standard with no issues, communicating all the while about what would and was happening.
Ian O'Rourke
May 12, 2022
I asked for a price to get my wall mounted Air Con serviced. I was given a price I was very happy with and they serviced it on the day arranged. The guys came and we're very nice and carried out the service in good time and left everything very tidy. I will definitely use the company again. Service: A/C system vent cleaning
Gavin McGlyne
Apr 18, 2022
Very happy with the process product and people at protocool. They were keen to understand our needs clear in Comms and pricing and very helpful when it came to the install going above and beyond to ensure that the area around the install was put back right including changing some surf storage. Highly recommend these guys Service: Install AC
Michael Kirby
Feb 22, 2022
After contacting ProtoCool, they provided all the information I requested but let me read and gather my thoughts as opposed to being pushy to win the work. The quote was a very competitive for the Daikin Unit. When it came to the actual installation the team who turned up where on time, tidy, very polite and did a great job installing unit inside and out. I was kept informed on the progress throughout the day. Highly Recommend ProtoCool
Chris Langridge
Feb 14, 2022
Sally Matson
Feb 10, 2022
We found this company very recently and called to ask if they could visit our business and look at our Heating and Air Cooling system. They were superb with communication and very Friendly when they arrived, we found them to be very professional and knew exactly what was needed. We are very happy and would definitely use them again.
Olly Brooks
Jan 05, 2022
Alex Cooper
Dec 31, 2021
Excellent system, installed primarily for heating with air--air heat pump as a replacement for electric night-storage heaters. (Because there were no radiators here, a heat pump to replace a boiler was not an option.) Highly responsive and programmable units make the whole house feel more comfortable. Humidity control a nice bonus, and we may even be grateful for the cooling capability in very hot weather. ProtoCool staff were friendly, punctual, efficient and knowledgeable, and left the site clean and tidy. Commissioning was thorough, and all issues were resolved before they left the site.
June Cook
Dec 30, 2021
The engineer ( Jack ) was very professional & arrived exactly on time. He was here to diagnose a problem with my heat exchange system. A thorough check and prompt report so I can now progress with the re-installation and will have no hesitation is using this company. Excellent customer service from both the office & the engineer.
David Pietralczyk
Dec 06, 2021
Tony England
Nov 19, 2021
I was extremely satisfied with the way their Engineers carried out the installation. They were both efficient and personable, before leaving they explained how the system worked and the site was left clean & tidy. I would not hesitate to use this company again and would thoroughly recommend their services to all. Service: AC installation
David Matson
Oct 28, 2021
From the initial contact with this company I have been impressed with the professional and friendly way they have dealt with my enquiry. Following a site visit and quote and also having received quotes from other air conditioning companies the order was placed with Protocool. The fitting date was arranged and the engineers Jack W. and Lucas arrived on time and spent 3 days with us. They were a pleasure to have around, experts at the job, friendly and cleaned up as they moved forward. The system works perfectly and I thoroughly recommend this company.
John Gates
Oct 24, 2021
Justin Tibbs
Aug 06, 2021
Mike Nightingale
Aug 06, 2021
Nirmala Khuttan
Jul 24, 2021
Mark Twiselton
Jul 15, 2021
Luke
Jeremy
Fiona
Louise
We use ProtoCool Ltd on a commercial basis for routine and reactive works. Quotes are issued promptly and dates made available quickly. The engineer arrived on time and undertook all works as expected. Site left clean and tidy. Additional advice also offered about how some of our units may operate more efficiently but no pressure to accept any further work.
Laima
Matt
Sharon