Banks Refrigeration Services Ltd

They don't give the people working there the 2 days off like they are supposed to and then the don't put in the contract they will be working most weekends not spending any time with there family

Long wait time to get you loaded. Waste of time. Dont care abt appt time. Making excuses every time go to shipping office. Avoid this place guys

Please let's put this place out of business. Customer service is rude. Buyer beware. I have 3 units and have to constantly replace parts. The coils they use are junk. They always have an excuse as to why they fail. There are better geothermal systems. Too late for me. Do your homework.

Was told the Furnace Part we need is delayed for 3 months so we can't use our furnace until the part arrives in January and we live in a cold climate. How is this legal?

Reciving are awesome 20 minutes in and out great job guys!.but not a shipping there you will spend the half of tour life

Took over 6 hours to get 12,000lbs of stuff loaded. Thanks to you guys wasting my time I am not able to go home and see my kids. You guys need to figure something out. I noticed you guys also like to lock people into the docks and not release them while they waste their clocks waiting to wait. Definitely not coming back here.

Unprofessional shipping staff very rude. First come first serve but if they don't have the product ready they'll tell you you have an appointment. When I told the person in charge I'm running out of hours mf said I don't care about your hours. Avoid this place if possible. Rude, unprofessional lazy staff.

We had no experience of this Company's products as it was recommended in our new construction installer. Our GeoThermal unit is good when it works. I was "told" that it came with a 25 year warranty. Silly me! It was installed in summer of 2014. In July of 2018 it quit working. Called installer and they came out and checked it. Pressure line cracked and leaked out all gas.

This is when I learned the "real" warranty. 10 yr parts, 5 yrs labor. No gas! They repaired the crack and recharged system.$400. April 2020 and the unit quit again. Technician found a broken copper elbow on the suction line (obviously they have a fatigue cracking issue with unit). $811 later it is now working again. Technician just shrugged his shoulders when I asked for a root cause analysis as to why the copper lines are breaking. DO NOT PURCHASE A CLIMATEMASTER! The Company is not at all interested in helping solve their manufacturing defects! Buyer beware.you've been warned.

Very slooooow. 5 hours just to start loading. Arrived at 10 am now is 2 30 and I'm still waiting. Now is 5 pm they are finished. Avoid this place!

They don't even deserve one star. I arrived 45 minutes before my appointment to get loaded and I had 5 hours left on my 14. They still haven't started loading me (and I'm the only truck here) and now I'm down to 43 minutes remaining on my 14. I can hardly wait to tell them I'm not leaving until my break is over and I can legally drive. This place is worse than a cold storage warehouse.